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Creating a User

As a supervisor or administrator, you can create new users to grant staff access to CAPQ.

  1. Click on your account in the main menu
  2. Click on “Account”
  3. Click on “Users”
  4. In the top-right corner, click on “Add User”
  5. Follow the guide, inputting the required parameters
  6. Click on “Save”

The user will receive an email with a link to select its password (if it is a new user) or simply login (if the user already has a CAPQ account).

User account policies

CAPQ allows for a company to have an unlimited number of users within the company. It is therefore strongly recommended that each user that is meant to have access to CAPQ has its own, personal account. Accounts should to the extent possible not be shared among a large user group, as that increases the risk of credentials getting into non-authorized hands, and it decreases the possibility for locking users out of the system that should no longer have access to the platform.

A user can have access to multiple organisations in CAPQ using the same email address and password combination. If so, the user gets to select which company to log into when logging in.

Password policies

It is strongly recommended that the user is assigned a strong password either during creation and that the password is shared via password sharing technology such as https://onetimesecret.com/, or that the user changes their password after first logging in to CAPQ. Do not share passwords via email conversations or chat clients.